Solution 3
Custom AI Operations
A shared AI workspace, configured around your business unit.
Solution 3
Your business has a way of working.
Give AI the same context.
Think of a shared brain for a business unit: approved knowledge, brand identity, the tools your people use and the rules for how work gets done. We start with one useful workflow and define what a company-specific workspace should contain.
Discovery-led. A custom workspace direction, not an off-the-shelf platform.
Your people stay in control.
Staff use a shared workspace with the controls built for their work. This is a discovery-led concept, not a ready-made platform.
Illustrative workflows. The system is scoped around your company.
Inside your company box
One shared context. The right tools for the work.
Your identity
Brand voice, terminology and approved standards
Your knowledge
The documents and information the workflow needs
Your connections
Selected company systems and AI tools
Your operating rules
Staff access, repeatable steps and approval points
Your people, operating an agreed workflow.
Illustrative architecture. We define the workspace and its connections in discovery.
Different from the Brand System's client status portal, which tracks the engagement. An operational workspace is a separately scoped system your team uses to do the work.
Possible applications
- Phone inquiryQualification or transfer
- Staff requestControlled workflow
- Company knowledgeEmployee action
Always goes through discovery first. It cannot be bought immediately. The discovery week is paid and credited to the build.
Discovery defines the build. A workspace, voice agent and every integration are not automatically bundled together. Only the modules agreed in your proposal are included.
What is included
- Paid discovery week, credited to the build
- The workflows, staff controls and knowledge setup agreed in discovery
- A workspace or management portal where the agreed workflow needs one
- The CRM, email or other system connections named in your proposal
- Model selection for the agreed tasks, using Claude or OpenAI where appropriate
- 90 day stabilization and training window
- Monthly run and support plan available
What is not included
- Telephony carrier fees, API usage and hosting. Passed through at cost.
- Workflows outside the discovery scope. Quoted separately.
- 24/7 human support
- Hardware or phone system replacement
Add-ons
- Additional voice agent or language
- Additional department workflow
- Custom Claude skill for an internal workflow
- Monday.com automation and dashboards
- Internal knowledge base or command center app
- Meeting notes to action items automation
Every business is unique, and so is the work. Pricing is tailored to your exact needs and the level of hands-on help you want. Book a call and you will have a clear quote within a week.
Next step
Book a discovery call.
A clear quote within a week.
Every business is unique, and so is the work. Pricing is tailored to your exact needs and the level of hands-on help you want. Book a call and you will have a clear quote within a week.
Prefer email? info@saltmindlabs.com